Terms of Service

1. The service

Topped watches accounts you choose in your niche, identifies posts that are outperforming their own normal, and generates ready-to-post content for your app with the evidence attached. With your approval, Topped can publish posts to your connected TikTok, Instagram, and YouTube accounts and track how they perform against your own normal.

2. Accounts

You must provide accurate information to create an account and are responsible for activity under your account and for keeping your sign-in secure. You must be at least 18 years old, or the age of majority in your jurisdiction, to use Topped.

3. Acceptable use

You agree to use Topped only to publish content you have the right to publish, and to:

• comply with the terms of service and content policies of every platform you connect (TikTok, Instagram/Meta, YouTube/Google),
• not use Topped to spam, harass, mislead, or infringe on anyone else’s rights,
• not attempt to circumvent rate limits, quotas, or the approval step that stands between generated content and publishing,
• not use Topped to buy or fake engagement, warm accounts, or misrepresent performance metrics.

We may suspend or terminate accounts that violate this section or put our platform integrations at risk.

4. AI-generated content

Posts made with Topped are generated or assisted by AI (captions, slide copy, images, and video). Topped appends an AI-disclosure line by default in line with platform policy. You are responsible for reviewing generated content before it publishes and for ensuring it is accurate and appropriate for your app and audience. You approve every post before it is scheduled; nothing publishes without your approval.

5. Billing

Paid plans are billed through Paddle, our merchant of record, on a monthly or annual basis. Paddle handles payment collection and tax/VAT compliance for your purchase. Refunds are governed by Paddle’s buyer terms and refund policy. Extras billed outside your plan’s included allotment (for example, an individual video render) are always priced in dollars and shown to you before you spend.

6. Cancellation and downgrade

You can cancel a paid plan at any time from your account settings. Cancelling downgrades your account to the free tier rather than deleting it, so your history and scoreboard are preserved and you are never locked out of your own data. You can export everything Topped holds about you — posts, generated assets, and scoreboard history — at any time; see the Privacy Policy for how to request an export or full deletion.

7. Ownership

You own the content you provide and the posts Topped generates for your account. We do not use your app’s content to train models or to promote other customers.

8. Disclaimers and liability

Topped is provided “as is.” We do not guarantee any level of views, engagement, downloads, or install attribution — the App Store does not provide per-post install data, and any figures Topped shows are engagement against your own historical normal, not a promise of results. To the maximum extent permitted by law, Topped’s liability for any claim arising from your use of the service is limited to the amount you paid us in the three months before the claim arose. We are not liable for indirect, incidental, or consequential damages.

9. Changes to these terms

We may update these terms as Topped changes. Material changes will be posted here with an updated date, and where required we will notify you by email before they take effect.

10. Contact

For any question about these terms, email support@topped.ai.